Give guests one place for service requests, food and drink, things to do, your existing booking page and feedback - under your hotel's own name.
Harbour House Hotel
Make yourself at home
Tonight at the hotel
Dinner and local experiences
Guest Services
Food & Drink
Things To Do
Book a Stay
Harbour House Hotel
Tonight's tasting starts at 7pm in the lounge.
0%
commission
The same questions, every day
Guests ask about meals, activities and whom to contact even when the answers exist elsewhere.
Requests get scattered
Extra towels and housekeeping requests arrive by phone, in person or via a note.
Experiences go unnoticed
A printed guide or lobby sign is easy to miss once guests reach their rooms.
Feedback arrives too late
Guests may not find your review page after checkout, or tell you about a problem during their stay.
Put useful information and a way to ask for help on a phone guests already carry.
A branded guest companion
Your hotel's name, colours, guide and guest services in one app.
A simple service-request form
Collect room number, request type and details in a structured submission.
A home for hotel activities
Show events, dining and useful local recommendations that you add.
A way back to your booking page
Add your existing booking URL rather than moving reservations to a new system.
A replacement for your booking engine
Keep your current provider. Add its URL to the starter page; embedding depends on that provider's settings.
An automatic hotel-system integration
Requests start as forms, not as changes in your property-management system.
A source of imported Google reviews
Add a link to your Google review page; automatic review syncing is not included.
A promise of instant app-store approval
Start with a shareable web app; app-store publication has its own review process.
A useful starting point that you can tailor to your property.
A form for housekeeping, extra towels, maintenance and reception help, with a room number and message.
Publish restaurant and room-service menus so guests can browse what's available. Menu content is yours to add.
List hotel events, experiences and nearby places worth visiting.
Point returning guests to the booking page you already use. If it blocks in-app display, use a normal external link instead.
Give guests a clear link to leave a Google review; this does not import or publish reviews automatically.
Share useful changes and upcoming activities by push notification with guests who opt in.
Three steps to your own hotels app
Add your hotel's name, logo and website to start a branded app.
Add menus, activities, contact details, your booking URL and your Google review link.
Share the web app by link or QR code, then decide if you want to submit a native version to the app stores.
Booking and review pages need your own URLs; some providers prevent their pages from being displayed inside another app.
An illustration of staff time, not a forecast of bookings or revenue.
| Questions Avoided / Day | Minutes Each | Days / Year | Hours Saved / Year |
|---|---|---|---|
| 2 | 3 | 365 | ~37 |
| 5 | 3 | 365 | ~91 |
| 10 | 3 | 365 | ~183 |
Even a few routine questions redirected to a clear guest guide can free up time at reception.
Illustrative only. Actual savings depend on your hotel, guest uptake and how you manage requests.
Use the same starter and adapt the content to your guests.
Independent Hotels
A helpful guest guide with your own identity.
Hotels With Dining
Restaurant information and room-service menus.
Resort & Activity Stays
Make activities and local experiences easy to find.
Boutique Properties
Personal service with a simple digital touchpoint.
A sign in the lobby only reaches guests who pass it. Share relevant changes and events in your hotel app instead.
Guests who install the app and allow notifications can receive your updates on their phone. You control what you send.
Source: industry avg., Airship 2024
Start Sending Push NotificationsTonight's tasting starts at 7pm in the lounge.
Free forever for up to 10 app users. No credit card required.
App users = the people who use your published app (your customers)
Start free or launch for $49 — scale your app without switching platforms.
*Requires your own Apple Developer ($99/yr) and Google Play Developer ($25 one-time) accounts. Full refund if we can't get your app live.
Start with a guest guide and service requests, then add the links and experiences that make your hotel yours.
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