All guides
User guide

Trade Jobs & Quotes

Set up estimates and quote requests, then manage customer acceptance, changes, scheduled jobs and invoices.

32 steps
Trade Jobs & Quotes
Full guide (4:09)

Step-by-step guide

Follow these steps, then download the PDF to keep.

Download PDF guide
  1. 1

    Open Pages

    In your app editor, open Pages and choose Add Page or Function.

    Open Pages in the help-guides demo app
  2. 2

    Choose Trade Jobs & Quotes

    Search for trade and select Trade Jobs & Quotes.

    Choose Trade Jobs & Quotes in the help-guides demo app
  3. 3

    Choose payment and quote options

    Choose invoice or Stripe payments, then custom quotes, instant estimates or both; this example uses invoices.

    Choose payment and quote options in the help-guides demo app
  4. 4

    Set up instant estimates

    With estimates enabled, set an optional minimum charge and an estimate note; manage your service prices here.

    Set up instant estimates in the help-guides demo app
  5. 5

    Add a service

    Enter the service name, category, description, pricing and quantity limits; choose Add service to save it.

    Add a service in the help-guides demo app
  6. 6

    Name your page

    After Next, check the page name and icon, then choose Create Page; this example uses Get a Quote.

    Name your page in the help-guides demo app
  7. 7

    Customers browse your services

    Customers open Get a Quote and choose an instant estimate or a custom quote.

    Customers browse your services in the help-guides demo app
  8. 8

    Build an instant estimate

    Add a service and adjust its quantity; the estimated total updates before any request is sent.

    Build an instant estimate in the help-guides demo app
  9. 9

    Describe a custom job

    For work without a fixed price, describe the job, add its address and preferred time, and optionally attach photos.

    Describe a custom job in the help-guides demo app
  10. 10

    Sign in before sending

    Customers must sign in or create an account before submitting; check the request has appeared under Your Requests.

    Sign in before sending in the help-guides demo app
  11. 11

    Check the submitted request

    The signed-in customer sees the submitted job under Your Requests, with its current status.

    Check the submitted request in the help-guides demo app
  12. 12

    Review requests in Data Manager

    Open Data Manager → Trade Jobs & Clients, select your app, open Requests and choose Quote beside the customer.

    Review requests in Data Manager in the help-guides demo app
  13. 13

    Price the work

    Check the client, description, quantities and unit prices; add any deposit or notes, then choose Create Quote.

    Price the work in the help-guides demo app
  14. 14

    A draft quote is created

    The quote starts as draft; check its customer and total before sending it.

    A draft quote is created in the help-guides demo app
  15. 15

    Send the quote

    Open the quote’s three-dot menu and choose Send Quote.

    Send the quote in the help-guides demo app
  16. 16

    Check the sent status

    The quote now shows sent, ready for the customer to review in their app.

    Check the sent status in the help-guides demo app
  17. 17

    The customer reviews the quote

    The customer opens Quotes to check each item, the total and any notes; they can accept or decline.

    The customer reviews the quote in the help-guides demo app
  18. 18

    Choose a preferred date and time

    The customer selects when they would like the work done and chooses Accept job.

    Choose a preferred date and time in the help-guides demo app
  19. 19

    Acceptance is not yet a booking

    The customer sees that the business still needs to confirm the requested date and time.

    Acceptance is not yet a booking in the help-guides demo app
  20. 20

    Review the customer acceptance

    In Data Manager, the quote shows needs confirming; choose Review to check the proposed job.

    Review the customer acceptance in the help-guides demo app
  21. 21

    Confirm as-is or amend

    Keep the items, date and time unchanged to use Confirm job, or edit them to propose changes.

    Confirm as-is or amend in the help-guides demo app
  22. 22

    Send proposed changes

    In this example the business proposes 11am instead of 10am, adds an explanation and chooses Send changes to customer.

    Send proposed changes in the help-guides demo app
  23. 23

    Wait for the customer’s response

    The quote shows awaiting customer until they accept or decline the amended details.

    Wait for the customer’s response in the help-guides demo app
  24. 24

    The customer checks the changes

    The customer sees the explanation and proposed 11am appointment; this follow-up inspection example shows Accept changes and Decline.

    The customer checks the changes in the help-guides demo app
  25. 25

    Accepting changes confirms the job

    Accept changes confirms the revised job; the agreed details are saved, without another business review.

    Accepting changes confirms the job in the help-guides demo app
  26. 26

    The quote is accepted

    Data Manager now shows accepted; this is different from the earlier needs confirming stage.

    The quote is accepted in the help-guides demo app
  27. 27

    The job appears in the schedule

    Open Jobs to see the confirmed date and time; staff assignment and job updates are managed here.

    The job appears in the schedule in the help-guides demo app
  28. 28

    Customers see their upcoming work

    In the app, Jobs shows the confirmed appointment, duration and current status.

    Customers see their upcoming work in the help-guides demo app
  29. 29

    Convert the accepted quote to an invoice

    From the accepted quote’s three-dot menu choose Convert to Invoice; the invoice initially appears as draft.

    Convert the accepted quote to an invoice in the help-guides demo app
  30. 30

    Manage invoices

    Use Invoices to review amounts, payment progress and due dates; sending an invoice does not itself record payment.

    Manage invoices in the help-guides demo app
  31. 31

    Manage your staff

    Use Staff to maintain team members and their access, then assign staff to scheduled jobs.

    Manage your staff in the help-guides demo app
  32. 32

    Set invoice details

    Use Settings to enter business and payment details, currency and tax; use your real details rather than these demo examples.

    Set invoice details in the help-guides demo app

Edit services and quote options in Edit Page Content. Manage incoming requests, clients, quotes, staff, jobs and invoices in Data Manager; accepting a date request and confirming a job are separate stages unless the customer accepts your proposed changes.