Appointment reminder review
- 67.8%attendance without reminders
- 78.6%attendance with mobile text reminders
What was reported
A review of eight randomised trials (6,615 participants) found attendance benefits from mobile text reminders.
Mechanisms in the external example
These describe the external business’s setup. They are not a list of guaranteed AppBuild features or integrations.
How to interpret it
Historical SMS evidence of low-to-moderate quality, not push-notification or branded-app evidence. Reported group rates are descriptive, not the pooled treatment effect.
Studies of a particular intervention and population. The supplied review concerns historical SMS reminders, not app push. Individual results vary.
The source does not isolate the effect of an app alone.
Related records
Shared mechanisms only. Results from different businesses are never combined or averaged.
Togninis
2% reported no-show rate
Phorest reports a 2% no-show rate at Togninis using its salon platform.
Context: This is the resulting rate, not a 98% reduction. It does not isolate a customer app.
Knovia
60% → 71% average learner attendance
Knovia replaced manual workshop booking processes with centralised scheduling.
Context: An 11-percentage-point attendance change; not an app-only result or driving-school-specific evidence.
The Dog House DeLand
About 20 hours reclaimed per month
A solo groomer reported time recovered through scheduling, reminders and client communication.
Context: Owner-estimated saving for a management platform. Near-zero no-shows is qualitative; no percentage reduction is established.