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Answer common questions with FAQs

Add searchable questions and answers, sorted into categories, and import them from a spreadsheet.

9 steps
Answer common questions with FAQs

Step-by-step guide

Follow these steps, then download the PDF to keep.

Download PDF guide
  1. 1

    Open Pages

    In your app editor, open Pages and tap Add Page or Function.

    Pages panel with the Add Page or Function button
  2. 2

    Choose FAQs

    Search “faq” and tap FAQs.

    Add Page or Function picker showing FAQs
  3. 3

    Add categories

    On Categories, type a name and tap Add. Each category becomes a filter in the app.

    FAQ categories tab
  4. 4

    Import a CSV

    On Questions, download the CSV template, fill it in and tap Import CSV. Check the list, then tap Import questions.

    FAQ import review
  5. 5

    Or add a question

    Tap Add question to type a question and answer and choose its category.

    Add question form
  6. 6

    Page settings

    On Page settings, turn on search and category filters and choose how answers open. Tap Next.

    FAQ page settings
  7. 7

    Name the page

    Give the page a name, choose an icon and tap Create Page.

    Page details with the title FAQs
  8. 8

    People browse questions

    Questions show under their categories, with search and filters at the top.

    Live FAQ page in the app
  9. 9

    Tap to see the answer

    Tapping a question opens its answer.

    An expanded answer in the app

Use FAQs for to link questions to one event; General questions show for every event.