User guide

Set up Loyalty Point Rewards

Reward repeat customers with stars earned on purchases and a choice of rewards.

15 steps

Step-by-step guide

Follow these steps, then download the PDF to keep.

1
Open Pages
In your app editor, open Pages and tap Add Page or Function.
2
Choose Loyalty Point Rewards
Search “loyalty” and choose Loyalty Point Rewards.
3
Set how customers earn stars
Choose the stars earned per £1, currency and description; Self Check-In is optional and needs your venue settings.
4
Prepare a reward
Open Rewards and enter a name, stars required, description and optional image.
5
Add and save your rewards
Tap Add Reward for each item, then Save Configuration and Next once your rewards list is ready.
6
Name the page
Enter a page title, keep or choose an icon and tap Create Page.
7
Keep the tab name short
Open Edit Page Settings, enter a short menu name such as Points and tap Save Settings.
8
See the customer offer
Customers open the page to see the earning rate and available rewards.
9
Sign in to start collecting
Customers sign in or select Sign Up for their own app account before collecting stars.
10
Open your loyalty card
After signing in, customers see their stars, reward choices and progress.
11
Show the QR code
Tap Show QR Code and show it to staff at checkout.
12
Scan to award points
In Data Manager, enter the purchase amount and tap Scan QR Code to Award Points; scan the customer’s code.
13
See stars added
The customer balance updates after the scan; this £10 example adds 100 stars.
14
Redeem a reward
When enough stars are available, tap Redeem on the chosen reward.
15
Check the new balance
The redeemed reward deducts its stars; total earned and total spent remain visible.