Compass Coffee
- +30%average order frequency: wallet vs non-wallet customers
What was reported
Compass Coffee added a stored-value wallet inside its order-ahead app.
Mechanisms in the external example
These describe the external business’s setup. They are not a list of guaranteed AppBuild features or integrations.
How to interpret it
The source compares wallet holders with non-wallet customers. Self-selection and incentives prevent app-only causal attribution.
Provider-reported cases are selected success stories and are not controlled experiments. First-party provider case or customer statement; a selected success story, generally not independently audited. Individual results vary.
The source does not isolate the effect of an app alone.
Related records
Shared mechanisms only. Results from different businesses are never combined or averaged.
Rook Coffee
+45% order frequency among repeat customers through Craver
Rook Coffee combined ordering, payment and Square integration in its app.
Context: The repeat-customer comparison is not a count of new regulars. Baseline cohorts and period are not fully disclosed.
The Hideout @ Harper Farm
Nearly 400 active loyalty members
A 38-seat Yorkshire café recorded loyalty participation after adopting a digital stamp programme.
Context: Membership and redemptions are not additional customers or a measured revenue uplift. Bonus stamps mean stamps do not equal visits.
OZH Coffee Shop
800+ active members
A hospital coffee shop reported substantial use of its digital loyalty programme.
Context: No control group or revenue increase is published; stamps and redemptions are not unique returning customers.