CafésProvider-reported case
+15% year-on-year café revenue
A university café operation launched a drink subscription inside its rewards app, supported by in-store, push and email promotion.
Context: Twelve-outlet campus setting; observational result from an app, subscription offer and campaign. Auto-renewal is not the percentage of all café customers retained.
Coffee retail & subscriptionsProvider-reported case
81.94% vs 41.25% returning customer rate: app vs online store
Origin combined an app with omnichannel loyalty and subscription management.
Context: Channel cohorts may differ. Source headline says +104%, inconsistent with the reported rates; use the two raw rates only. Not an in-café visit measure.
CafésProvider-reported case
+45% order frequency among repeat customers through Craver
Rook Coffee combined ordering, payment and Square integration in its app.
Context: The repeat-customer comparison is not a count of new regulars. Baseline cohorts and period are not fully disclosed.
CafésProvider-reported case
+30% average order frequency: wallet vs non-wallet customers
Compass Coffee added a stored-value wallet inside its order-ahead app.
Context: The source compares wallet holders with non-wallet customers. Self-selection and incentives prevent app-only causal attribution.
CafésProvider-reported case
Nearly 400 active loyalty members
A 38-seat Yorkshire café recorded loyalty participation after adopting a digital stamp programme.
Context: Membership and redemptions are not additional customers or a measured revenue uplift. Bonus stamps mean stamps do not equal visits.
CafésProvider-reported case
800+ active members
A hospital coffee shop reported substantial use of its digital loyalty programme.
Context: No control group or revenue increase is published; stamps and redemptions are not unique returning customers.