Refill Therapy
2,300+ active members
Three London refill shops used a shared digital loyalty programme.
Context: Programme totals do not measure incremental revenue or additional visits.
Retail & Shopping
These examples come from other sectors. Each figure keeps its original industry label and is not a jewellers result.
2,300+ active members
Three London refill shops used a shared digital loyalty programme.
Context: Programme totals do not measure incremental revenue or additional visits.
40% repeat customer rate through app
ZOX recorded repeat purchasing through its mobile commerce app.
Context: A 40% repeat rate is not a 40% increase. The repeat-rate cohort definition is not fully disclosed.
+37% app average order value vs web
The Oodieโs app channel showed higher order value and merchandise value per session than web.
Context: Channel comparison; loyal shoppers self-select into apps. Source conflicts on conversion rate (134%/135%); that metric is excluded.
Editorial suggestions drawn from the examples above. They are not measured results for jewellers.